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Customer policy

Payment policy

Last updated: 27 July 2026

Currency and prices

All prices are displayed and charged in UAE dirhams (AED). The product price shown on the product page and at checkout is the amount due for the selected device. Standard UAE delivery is free.

Cash on Delivery

Cash on Delivery is available for eligible UAE orders. The customer places the order on telvoramobile.com and pays the confirmed amount when the parcel is delivered.

Current payment method

Cash on Delivery is currently the active checkout method. The complete AED order total is displayed before the customer submits an order, and payment is collected when an accepted order arrives. PayPal is not currently offered at checkout and will be displayed only after live processing is fully activated.

Payment safety

We never ask customers to email card details, passwords, one-time codes or PayPal login information. Contact sales@telvoramobile.com if a payment appears incorrect or duplicated.

Telvora Mobile — online mobile retail brand operated by Prime Connect General Trading LLC.

Registered address: Warehouse 8, Warehouses Land, Industrial Area 18, Maleha Road, Sharjah, United Arab Emirates. Online business only; no retail showroom or customer collection.

sales@telvoramobile.com • +971 50 318 3267

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